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Delivery and Return Policy

Acceptance of Terms

Welcome to LifeSound. The following terms and conditions of use ("Terms") govern the use of the LifeSound.biz website ("Website"). Read these terms carefully before you ("You") accept these Terms by: (a) placing an order through LifeSound.biz, or (b) otherwise using the Website. If you do not agree with all of these Terms, do not use this Website.

Who you are contracting with:

Lifesound SA (Pty) Ltd, registration number: 2006/034253/07 (hereinafter referred to as "LifeSound") is the owner and operator of LifeSound.biz. The Terms are entered into by and between LifeSound and You. Any reference herein to Lifesound shall be deemed to refer to LifeSound and/or LifeSound.biz, as applicable under the circumstances. The products offered for sale and other on-line resources accessible via LifeSound.biz, are provided to You, subject to the Terms. Unless explicitly stated otherwise, the Terms will govern Your use of any new features that augment or enhance the Website.


Intellectual Property Rights

LifeSound. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site contact our Admin Manager at 087 353 6990 or e-mail info@LifeSound.biz. Users may download, view and print content from this site for private and non-commercial purposes only.
All moral rights of LifeSound and its employees/agents are reserved.
LifeSound cannot screen or edit all the content available from the LifeSound site and does not accept any liability for illegal, defamatory or obscene content. Users are encouraged to inform LifeSound of any content that may be offensive or illegal.

All the content, trademarks and data on this web site, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to LifeSound and as such are protected from infringement by local and international legislation and treaties.


Your Conduct

You agree to use LifeSound.biz only for lawful purposes. You are prohibited from posting on or transmitting through LifeSound.biz any Content that violates or infringes anyone's intellectual property rights (including copyrights, trademarks, trade secrets, patents, publicity rights or (to the extent protectable) confidential ideas) or that is obscene, obscene as to minors, child pornography, defamatory, racist, lewd, lascivious, filthy, excessively violent, harassing, or otherwise deemed by LifeSound to be harmful or objectionable, or that intentionally or unintentionally violates any applicable local, national or international law, or any regulations having the force of law.


Comments, Communications and Other Content

All comments, communications, ideas, and other content disclosed, submitted or offered to LifeSound on or by this Website or otherwise disclosed, submitted or offered in connection with Your use of this Website (collectively, the "Comments") shall be and remain LifeSound’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to LifeSound of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, LifeSound will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. LifeSound is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay the user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by You to the Website will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by You to the Website will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.


Links

The Website may provide, or third parties may provide, links to other Internet sites or resources. Because LifeSound has no control over such sites and resources, You acknowledge and agree that LifeSound is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. LifeSound will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

This Website may be linked to other websites that are not under the control of and are not maintained by LifeSound. LifeSound is not responsible for the content of those sites. LifeSound is providing these links to You only as a convenience, and the inclusion of any link to such sites does not imply endorsement by LifeSound of those sites.


Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use LifeSound only with involvement of a parent or guardian. LifeSound and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Indemnification

You agree to indemnify and hold LifeSound, and its subsidiaries, affiliates, officers, agents, co-branders, or other partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of the use of the Website.

Privacy

LifeSound may electronically collect, store and use the following customer information:

  • Name and Surname
  • Email Address
  • Address
  • IP Address
  • Non-personal Cookies

This information is used for:

  • Greeting
  • Electronic communication (only with consent)
  • Transacting
  • Statistical, non-personal browsing habits

LifeSound will not disclose any personal information with third parties!

 

Electronic Invoices

You hereby agree to accept your tax invoices and other tax documents in electronic form, whether it be emailed or be available for download on the website.


ECT Act


The ELECTRONIC COMMUNICATIONS AND TRANSACTIONS ACT of 2002 can be downloaded from here: http://www.info.gov.za/gazette/acts/2002/a25-02.pdf

 

Disclosure of outlet country at time of payment

South Africa
Standard Bank

 

Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR).

 

Delivery

Our website calculates delivery charges to anywhere in South Africa but for all other countries these charges have to be calculated at our offices. We have made ordering online as simple and convenient as possible but it is very important to double check products and quantities when www.LifeSound.biz confirms your order at the checkout.

 

Refunds

We are aware that ordering over the Internet can be tricky at times and that, from time to time, goods ordered may need to be exchanged or returned. If the item fails to work due to manufacturer faults, you may need to send the goods ordered back to us. If you do, please note we offer a full money-back guarantee less the transport costs.

 

Exchanges

If you need to exchange the goods you have ordered (swop what you ordered for something else!) then send them back and let us know what sizes or other details you now require. You pay to send the goods back to us but we will meet you half way and send the exchanged items back to you at our expense. You just need to ensure that the goods reach us within 7 (seven) days of you having received your order and that they are returned with their original packaging and as new. Please also provide a copy of the original invoice and a reason for the exchange. We will make the exchange straightaway!

 

Returns

If you need to return the goods to us (you no longer want the goods and would prefer your money back) and providing they reach us within 7 (seven) days of your receiving the order originally and that they are returned with their original packaging and as new. Please also provide a copy of the original invoice and a reason for the return; we will refund the full value of the invoice excluding transport costs. We will pay the money back to you straightaway!

 

Damaged Goods

If in the rare event that your order has been damaged during delivery, or the security seal is damaged, please open the box(es) in front of the courier company. If anything is damaged or missing then sign accordingly on the delivery note when receiving the goods, give the goods back to the courier company and they will return the goods to us. Then call the LifeSound Head Office on 087 353 6990 to report the problem and we will sort it out from there.

 
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